Can I place an order with a purchase order number?

Yes. Most schools have an open account with School Fix®. You can submit POs online after registering, or send them via fax/email. Please allow 24 hours for online PO permissions to activate after registration.

Where can I download a W9 Form?

You can download and print our current W9 form directly from our FAQ page or the footer of our website.

Are there quantity discounts available?

Yes, many products display volume discounts directly on the page. For larger bulk orders, please click 'Request Quote' on the product page or call us at 1 (800) 762-4899.

Frequently Asked Questions

Q: Are all items returnable?

Most items are returnable, with the exception of custom Special Orders. Please contact customer service to authorize a return. Restocking fees may apply.

Quick answers to common questions about School Fix® Catalog products, ordering, and accounts.

Can't find what you need?

Call 1 (800) 762-4899

Ordering & Payment

Can I place an order with a Purchase Order (PO) number?

Yes. Most schools have an open account with us. You can call, mail, or fax your PO. Once you register online, you can also checkout using a PO number directly on the website.
Note: Please allow 24 hours after registration for online PO privileges to activate.

Are quantity discounts available?

Yes. Volume discounts are displayed directly on the product page below the price. If you need a bulk quote for a quantity not listed, please click the Request Quote button on the product page or call us.

When will my credit card be billed?

Your card will not be charged until your order has actually shipped.

Does School Fix® offer promotions or free shipping?

We frequently offer seasonal sales and free shipping on select items. Check our Current Promotions page and sign up for our newsletter in the footer to stay updated.

Shipping & Tracking

Can I track my order?

Yes. You will receive an email with a tracking number as soon as your order ships. You can also view status updates in your Account Dashboard.

Should I expect shipping charges?

Yes, shipping charges apply to most orders. To get an exact cost, use the shipping estimator in your Cart or call us for a freight quote.

Can I cancel my order?

If the order has not yet entered production, it may be canceled. However, Special Orders often cannot be canceled once production begins. Please call us immediately if you need to make changes.

Returns & Warranty

Are all items returnable?

Most standard stock items can be returned. Special Orders cannot be returned. Please review our Terms of Use for full details or call us to check if your item qualifies. Restocking fees may apply.

How long are items under warranty?

Warranties vary by manufacturer. We recommend asking for warranty details at the time of purchase. School Fix® facilitates manufacturer warranties but is not responsible for third-party defects.

Quick Resources & Downloads

W9 Form

Download our Taxpayer ID form.

Download

Digital Catalog

View our full catalog online.

View Catalog

Can't find a part on the website?

No problem. We have access to thousands of parts not yet listed online. Call us at 1 (800) 762-4899 and our team will hunt it down for you.

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